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Disney FAQs

Questions about the Resort at Disneyland® Paris

Where can we stay at Disneyland® Paris?

Disneyland® Paris offers a wide range of accommodation for you to choose from. Stay at one of our 8 individually - themed Disney® Hotels, or at one of our partner hotels nearby.

Which hotels are located near the Disney® Parks?

Distances to the Parks from hotels in the Heart of the Magic range from just a short skip and a hop ( Disneyland® Hotel) to a five - minute free shuttle ride (Disney's Hotel Cheyenne). Hotels near the Magic are just a bit farther away and are also serviced by shuttle buses*.

* With the exception of Disney's Davy Crockett Ranch where car hire or your own car is recommended.

What amenities are included in my Disney® Hotel Room?

Disney® Hotels feature a wide range of amenities to make your stay as comfortable and carefree as possible. You can find out more information on the Disney® Hotel pages of this site.

When are the hotel check-in and check-out times?

You may check in at all Disney® Hotels and Partner Hotels at any time on the day you arrive, even if it's in the morning. Your room will be available from 3pm*. Should you arrive before your room is ready, you can head straight to the Parks and keep your bags in the hotel Luggage Room (except for Disney's Davy Crockett Ranch).

*Except for Radisson Blu Hotel and Disney's Davy Crockett Ranch where rooms will be available from 4pm.

Check out time for all Disney® Hotels and Partner Hotels is before 11am. If you would like to enjoy a final day of fun in the Parks, you can store your bags in your hotel's Luggage Room (except for Disney's Davy Crockett Ranch) until you're ready to depart.

How do I get to the Disney® Parks from my hotel?

Getting from your hotel to the Disney® Parks is easy. Take the FREE Disneyland® Paris shuttle service. The shuttles leave every 12 minutes, so you'll never wait long. They run 7 days a week between 6.30 am and 11.00 pm. You can jump off at any Disneyland® Paris hotel or opposite the Marne La Vallee/ Chessy station at the entrance to Disney Village®.

Please note: The shuttles do not go to the Disney's Davy Crockett Ranch, Les Villages Nature Paris or Golf Disneyland®.

Can I book a stay with 2 infants?

You can book a stay that includes 2 infants, providing there are no more than 5 people in a room. If you are having trouble getting a quote online, please give our team a call on 0330 880 5001.


infoFor more information call us on 0330 880 5001.



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