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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Great service! Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Fab service! Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us! Customer satisfaction is of great importance to us here at MagicBreaks, so we are delighted to hear of your positive experience. Please feel free to leave us a review on our Facebook page as well- https://en-gb.facebook.com/magicbreaks/ Have a wonderful rest of your day! Kind regards, Christina :)

Your experience in booking with MagicBreaks | Rating:
Customer comment: Quick and easy to book at a good price Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us! Customer satisfaction is of great importance to us here at MagicBreaks, so we are delighted to hear of your positive experience. Please feel free to leave us a review on our Facebook page as well- https://en-gb.facebook.com/magicbreaks/ Have a wonderful rest of your day! Kind regards, Christina :)

Your experience in booking with MagicBreaks | Rating:
Customer comment: Amy was extremely helpful and friendly. I did not feel I was being sold something purely for the commission I felt like I was being given the best possible price and even given a further discount. I was really pleased with this service and will use them again when we go to Disney in the future! Thanks Amy Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us. We are so glad to hear how helpful one of our MagicBreaks agents were in helping you find the perfect trip. Please feel free to leave us a review on our Facebook page as well- https://en-gb.facebook.com/magicbreaks/ Have a magical rest of your day! Kind regards, Christina :)

Your experience in booking with MagicBreaks | Rating:
Customer comment: I dealt with Belinda when booking our wee break to Disneyland Paris in September, dealt with her last year when we went. Such a friendly helpful lady. Thank you Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us. We are so glad to hear how helpful one of our MagicBreaks agents were in helping you find the perfect trip. Please feel free to leave us a review on our Facebook page as well- https://en-gb.facebook.com/magicbreaks/ Have a magical rest of your day! Kind regards, Christina :)

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MagicBreaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

 

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Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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