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0330 880 5001
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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: The lady on the online chat and then the phone was so helpful and informative and made making our booking easy and pleasurable. Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Service was amazing our agent Gemma was amazing got everything sorted for us our second visit to Disney if your thinking about it don’t think just book you will love it Read more

Your experience in booking with MagicBreaks | Rating:
Customer comment: Really friendly and helpful. Nothing was too much. Booked our holiday with Gail and she was very knowledgeable and called me back to go through all my options. Highly recommended. Read more
Support team reply: Thank you for your 5* review. We are so pleased to hear that Gail was such a great help and we thank you for recommending us. We hope you have a magical holiday!

Your experience in booking with MagicBreaks | Rating:
Customer comment: Great customer service. Read more
Support team reply: Thank you for your review. We are pleased to hear that you received a great service from our team and we hope you have a magical holiday.

Your experience in booking with MagicBreaks | Rating:
Customer comment: Amazingly helpful in such difficult circumstances, highly recommended. Read more
Support team reply: Thank you for your positive feedback. It is great to hear that our team were such a great help and we thank you for recommending us. We wish you a magical trip!

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