MagicBreaks Reviews
We take your feedback seriously, your experience is very important to us.
We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.
We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!
What are people saying about MagicBreaks
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Average Customer Rating:
4.8/5
Independent Service Rating based on 237 verified reviews
Read all reviews
Independent Service Rating based on 237 verified reviews
Customer rating:
"I had trouble booking online so dealt with the live chat option. The young lady Ellarose Coombes was extremely helpful and guided me very patently through the process. I successfully booked my trip and have a very excited grandson. Thank you"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Very helpful customer service -happy to discuss any aspect of enquiry. Patient and understanding. Very straight forward experience. All good and I would definitely recommend to friends and family."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Excellent service - being able to contact them via phone and speak to one person who handled everything was fantastic."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Excellent advice - and the long opening hours are so useful"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"It was so much easier to let them do the bookings. I couldn't have found what they did that quick."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Excellent service as always. Helpful staff make me return every year"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"We like that magic breaks does a full package as some website you have to add the flights on and transfers. We have been to Paris with Magic breaks last October it was all perfectly sorted and loved our getaway."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Amy is such a helpful person, I have book with her for a number of years,and she always goes above and beyond to help"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"She is always very quick to respond to emails. She also was very knowledgeable about crowd levels and when would be the best time for us to travel to avoid the masses."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"The advised helped make the booking easy and quick."
Customer rating:
"Very helpful and friendly staff helped me arrange a great trip to Disney Paris for my daughter’s birthday."
Customer rating:
"Such a nice friendly lady helped me find my holiday and was helpful each step of the way , I am pleased I booked with magic ."
Customer rating:
"Phoebe was so helpful, and went through all our available options with us , and answered all our questions. Very delighted with outcome and the work she did to achieve our goal."
Customer rating:
"Very good, listened to what we wanted and what we wanted to travel in."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Dawn has been very helpful and extremely responsive. This is the second time we’ve booked with her. It would’ve been helpful if we could have booked the Eurostar again this time, but understand why not."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Easy booking process and responsive customer services. We have just booked a 3rd holiday with Magic breaks and would recommend."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Lisa was amazing on the phone, very informative & helpful when booking my break"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Amazing service"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Booked again with Simon at magic breaks. Outstanding service, knowledge, price, efficiency. Just love booking through him! Thank you Simon"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Very helpful in explaining the process"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Great customer service from my initial enquiry right through to booking. I spoke with Ellarose, over the course of one afternoon and evening, and she provided me with numerous quotes for different room types and flights. Nothing was too much trouble for her, before we chose the best option for our..."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Brilliant service. Thanks Dawn! Great communication and good deals available."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Again I have made a booking for Disneyland Paris with Magic breaks with Amy Stevens Travel Sales Consultant who was amazing. Very professional, efficient and polite at all times"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Very straightforward and patient approach. Dawn knows her stuff and that gave me huge confidence. Excellent advice and ideas. Thank you"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"Yes I would recommend Magic Breaks Anthony was just brilliant he was easy to talk to and just knew exactly what I wanted from the holiday"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
The MB Team.
Customer rating:
"2nd time booking with this company highly recommended . Nothing is to much trouble very helpful and friendly 🙂"
Customer rating:
"they answered all our questions and were very helpful in finding the right package to suit us"
Customer rating:
"Excellent customer service"
Customer rating:
"Brilliant helpful"
Customer rating:
"Great team to deal with, really helpful at setting up your holiday to get great deals and with their in depth knowledge to help make sure you get the best out of your holiday. Fully recommend MagicBreaks"
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Brilliant customer service, Nicole Li was extremely helpful and very friendly.
The price was very reasonable in comparison to travel agents we had spoken to.
The hamper was a lovely touch"
The price was very reasonable in comparison to travel agents we had spoken to.
The hamper was a lovely touch"
Hi there,
Thank you for sharing this excellent feedback with us. We're pleased you were happy with the service provided.
If there's anything else we can help you with, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Greg
Thank you for sharing this excellent feedback with us. We're pleased you were happy with the service provided.
If there's anything else we can help you with, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Greg
Customer rating:
"We have used Magic Breaks twice to book our most recent Disney holidays, specifically with the support of Travel Consultant Emma Sorensen. Emma's communication is outstanding, she ensures that you have everything you need and that all of your holiday requirements are fulfilled. Booking with Emma makes..."
Hi there,
Thank you for sharing this excellent feedback with us. We're pleased you were happy with the service provided.
If there's anything else we can help you with, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Greg
Thank you for sharing this excellent feedback with us. We're pleased you were happy with the service provided.
If there's anything else we can help you with, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Greg
Customer rating:
"** thanks to Any"
Hi there,
Thank you for sharing this excellent feedback with us. We're pleased you were happy with the service provided.
If there's anything else we can help you with, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Greg
Thank you for sharing this excellent feedback with us. We're pleased you were happy with the service provided.
If there's anything else we can help you with, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Greg
Customer rating:
"MagicBreaks helped me navigate the minefield of booking Disney and were enormously helpful in explaining the respective options and suggesting hotels/alternatives to what I'd previously researched. Emma had first-hand knowledge of the parks and was able to offer different perspectives - offered a..."
Hi there,
Thank you so much for leaving us this wonderful review and feedback. We're thrilled to hear that Emma was helpful and went above and beyond to get the holiday you were after. We'll be sure to pass this feedback on to her directly.
If there's anything else we can help you with regarding your booking, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Greg
Thank you so much for leaving us this wonderful review and feedback. We're thrilled to hear that Emma was helpful and went above and beyond to get the holiday you were after. We'll be sure to pass this feedback on to her directly.
If there's anything else we can help you with regarding your booking, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Greg
Customer rating:
"Simon was super helpful on the phone, went over every detail of our planned break, and made sure we got exactly what we were after!"
Hi there,
Thank you so much for leaving us this wonderful review and feedback. We're thrilled to hear that Simon was helpful over the phone and he went above and beyond to get the holiday you were after. We'll be sure to pass this feedback on to him directly.
If there's anything else we can help you with regarding your upcoming booking, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Teddy
Thank you so much for leaving us this wonderful review and feedback. We're thrilled to hear that Simon was helpful over the phone and he went above and beyond to get the holiday you were after. We'll be sure to pass this feedback on to him directly.
If there's anything else we can help you with regarding your upcoming booking, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Teddy
Customer rating:
"Second time I’ve booked with magic breaks and again their customer service is fantastic. I called as I couldn’t book online and wanted to ensure all was correct, Jessica who helped me was amazing. She couldn’t do more to help and made the transaction just so much easier. Thank you!"
Hi there,
Thank you so much for sharing this superb feedback with us. We're so happy to hear that you were more than pleased with the level of service provided by Jessica. We'll make sure to pass this on to her directly.
If there's anything else we can help you with, then please don't hesitate to get in touch with one of the team via phone or email.
Kind regards,
Teddy
Thank you so much for sharing this superb feedback with us. We're so happy to hear that you were more than pleased with the level of service provided by Jessica. We'll make sure to pass this on to her directly.
If there's anything else we can help you with, then please don't hesitate to get in touch with one of the team via phone or email.
Kind regards,
Teddy
Customer rating:
"Right price excellent service nothing is to much trouble this is the 5th time we have used magic breaks"
Hi there,
First of all, thank you for your repeat custom - our loyal customers mean a lot to us!
And also, thank you for sharing this fabulous feedback. We're thrilled to hear that you continue to experience excellent service when booking and that nothing is too much trouble for our agents. We'll pass this on to the wider team.
In the meantime, if there's anything else we can help you with, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Teddy
First of all, thank you for your repeat custom - our loyal customers mean a lot to us!
And also, thank you for sharing this fabulous feedback. We're thrilled to hear that you continue to experience excellent service when booking and that nothing is too much trouble for our agents. We'll pass this on to the wider team.
In the meantime, if there's anything else we can help you with, then please don't hesitate to get in touch with us via phone or email.
Kind regards,
Teddy
Customer rating:
"Really easy to book and representative was extremely helpful"
Hi there,
Thank you for sharing this wonderful feedback with us. We're thrilled to hear that you found our booking experience easy to manage and that the agent you spoke to was helpful. We'll make sure to pass this message on to the wider team.
In the meantime, if there's anything else we can help you with regarding your upcoming booking, then please don't hesitate to get in touch.
Kind regards,
Teddy
Thank you for sharing this wonderful feedback with us. We're thrilled to hear that you found our booking experience easy to manage and that the agent you spoke to was helpful. We'll make sure to pass this message on to the wider team.
In the meantime, if there's anything else we can help you with regarding your upcoming booking, then please don't hesitate to get in touch.
Kind regards,
Teddy
Customer rating:
"Paula Kelly! Amazing! She helped us find the best dates and rates for our last minute Disney Trip. She was very personal and helpful. I normally do my own research and my own trips but we recently moved and I did not have time this time around and Paual made everything less stressful for me. I'm sure I..."
Hi there,
Thank you so much for sharing this wonderful feedback with us. We're so pleased to hear that Paula provided excellent service that proved helpful in your time of need. We'll make sure to pass this on to her directly.
If there's anything else we can help you with regarding your upcoming booking, then please don't hesitate to get in touch with us via email or phone.
We hope you have an excellent trip, and wish you well in your new address.
Kind regards,
Teddy
Thank you so much for sharing this wonderful feedback with us. We're so pleased to hear that Paula provided excellent service that proved helpful in your time of need. We'll make sure to pass this on to her directly.
If there's anything else we can help you with regarding your upcoming booking, then please don't hesitate to get in touch with us via email or phone.
We hope you have an excellent trip, and wish you well in your new address.
Kind regards,
Teddy
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