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0330 880 5001
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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Excellent. Very helpful, regular updates and follow up with email. Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and we remain at your disposal should you have any further questions.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Great customer service. Amy Stevens was very pleasant and friendly on the phone. She answered all of my questions- and there was a lot of questions and whenever I have a query she is always there to answer. Thank you so much for making it such a smooth and happy process. I am so glad that I booked... Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and we remain at your disposal should you have any further questions.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Travel adviser Paul Underhill was exceptionally helpful and offered good advice for our best stay. Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Very patient with all my questions and date variations to get best deal for us. Belinda was really helpful and called me back / emailed me upon request. Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting youin finding your own magical trip, and that they provided you with the service we strive for!
We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime.

Kindest regards, Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Amy was very very helpful guided me to the special offers and accommodation to suit our families needs. Amy was recommended to me by my sister that went last year with her son and granddaughter they had a lovely time Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting youin finding your own magical trip, and that they provided you with the service we strive for!
We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime.

Kindest regards, Christina


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