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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Denise Knight was amazing she was helpful and booked everything I wanted so efficiently. She is a credit to your company Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist, we will be sure to pass on your kind words to Denise.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Emma at magic break was amazing! Super attentive and answered all questions. I would certainly pass on information regarding magic break! Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist, we will be sure to pass on your kind words to Emma.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Very very good Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us.

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Emma gave me a first class service answering all of my questions nothing was to much trouble Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist, we will be sure to pass on your kind words to Emma.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Answered our questions quickly and with all the information we needed, we ended up booking and have done several times previously through Hazel Devlin. Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us. We are delighted to know that a member of our team were on hand to assist, we will be sure to pass on your kind words to Hazel.

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk
We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


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